Home › Forums › Category for the first 3 forums › Forum example #1 › Can woolbet casino support help with live dealer disconnects?
- This topic has 2 replies, 3 voices, and was last updated 3 days, 21 hours ago by
jujra wlac.
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- August 13, 2026 at 1:24 pm #10455
Locna Broa
ParticipantMy internet connection dropped for about thirty seconds last night right after I placed a massive bet on a live roulette table, and when I logged back in, the round was over. Can woolbet casino support help with live dealer disconnects, or am I just completely out of luck and lose my money?
August 13, 2026 at 2:00 pm #10464kurki epst
ParticipantLosing your internet connection during an active blackjack hand is incredibly stressful. Fortunately, the backend infrastructure detailed on https://woolbet.uk.com/ is designed to handle these exact technical disruptions. If you disconnect during roulette, the round plays out normally and winnings are credited. In games requiring decisions like blackjack, your hand automatically stands if the timer runs out. If you experience a genuine server-side error, their live chat team can check the server logs and will gladly refund your wager if it’s their fault.
August 13, 2026 at 2:29 pm #10465jujra wlac
ParticipantPhew, that is really good to know. I checked my balance this morning and it turns out my roulette bet actually won while I was disconnected, and the funds were sitting right there in my account! Very fair system.
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